For patients at HCA Florida Lake City Hospital

HCA Florida Lake City Hospital provides many unique programs and services. Our patient care services provide both patients and families with quick, convenient emergency care and the emotional, psychological and educational support they need.

A hospital can be a place where patients and visitors may be under great stress. Because of this, HCA Florida Lake City Hospital spends a great deal of time and effort to create an environment that is safe and comfortable for its patients, visitors and guests. Many policies and procedures are in place to ensure safety. Patients and visitors will still need to take some precautions to safeguard their own well being.

• You will come in contact with many different people who will ask you the same types of questions several times. Please be patient. This is done to provide safe and effective care for every patient who walks through our doors.
• Please bring any past medical records you may have.
• If you or your loved one has any special needs, let your nurse know so that special considerations can be provided.
• Ask what to expect while you or your loved one is in the hospital.
• If you have any questions for your doctor or nurse, write the questions down as you think of them so you will not forget them. When your doctor or nurse comes to see you, refer to your list of questions.
• We want you to understand everything we are doing for you or your loved one. If you didn't understand the answer to your question, ask the person to explain the answer to you again until you understand.
• Please don't leave visiting children unattended.
• There are areas in the hospital that visitors can't go into. Please read all signs in the area that you are in.
• You may hear what is called a “code” over the speakers. If you need to do anything special, your nurse will inform you.

Through our Plus Care Network, we have developed a network of agencies who meet our standards and can provide the help you need.

It is your right to choose your post-hospital facility/agency, but as part of our commitment to patient care, it is our responsibility to help you choose the one that will best meet your needs.