HCA Florida Boynton Beach Emergency receives Press Ganey Human Experience Award
Boynton Beach Emergency recognized as a leader in patient experience.
HCA Florida Boynton Beach Emergency, part of HCA Florida JFK Hospital, announced today that it has been named a 2024 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Guardian of Excellence Award, HCA Florida Boynton Beach Emergency is in the top 5% of healthcare providers in delivering patient experience in the last year.
“HCA Florida Boynton Beach Emergency is setting the standard for excellence in patient experience,” said Patrick T. Ryan, CEO and Chairman at Press Ganey. “They are leading the way by turning words into action and creating a culture where every interaction is an opportunity to make a positive impact. It's clear they're committed to making a difference."
Ken West, Chief Executive Officer of HCA Florida JFK Hospital, shared his appreciation for the recognition, stating: “We are deeply honored to receive the 2024 Press Ganey Human Experience Guardian of Excellence Award in Patient Experience. This recognition is a testament to the dedication of our team to deliver exceptional care and create meaningful experiences for our patients and their families. It reflects our commitment to excellence and our ongoing mission to serve our community with compassionate quality care.”
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.