Jack H.

“I’ve been coming to Westside Hospital for 3 years due to a chronic condition. I live one hour and twenty minutes away from Westside, and I have another hospital only 5 minutes away from me. I choose to commute an hour and twenty minutes every month to Westside because I am confident in the great care I’ve received and will continue to receive from this hospital. I can honestly say that when I’m here, I feel like my family is taking care of me. In my opinion, quality care is based on the resolution as well as receiving great service. Here, I get both. Not only do you feel the camaraderie amongst the staff, but everything works like clockwork. The team makes sure to give me everything I need to be taken care of. Nicole is the director on this floor and I am very grateful for her. There is nothing she and her nurses can’t handle here at Westside.” — Jack, a patient at Westside Hospital

“I love what I do and having such a great team of nurses definitely helps. I also get to build relationships with patients. Every time I leave the hospital, I always try to look for someone to bring me back. Jack is that person who brings me back and I won’t leave the hospital without saying bye.” — Nicole, Nursing Director for the Med/Surg Unit at Westside Hospital.