Emergency care
Emergency care is the treatment of unexpected, severe medical injuries or infections. It is typically delivered in an emergency room or an ambulance. Our emergency medicine physicians stabilize your condition as quickly as possible to prepare you for the next step of care or discharge.
Emergency treatment in Osceola County
When your family needs immediate care, we are here to help.
At HCA Florida Osceola Hospital, our 24/7 emergency room (ER) team is experienced in treating a wide range of conditions. Our goal is to ensure we provide high-quality care to people of all ages.
Expert advice, available 24/7
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Our emergency care program
We offer high-quality emergency treatment for various conditions and strive for quick ER wait times to get you the care you need, fast.
Features of our ER
Our emergency department features:
- A central monitoring and lifesaving system that syncs with local emergency medical services (EMS) responders; the advanced technology transmits EMS electrocardiogram (EKGs) directly to our ER for review before your arrival
- Board-certified ER physicians
- Experienced nursing team with advanced emergency certification in related areas, such as the National Institutes of Health Stroke Scale
- Separate behavioral health intake unit
- 24/7 obstetrician coverage
Pediatric ER
Our pediatric ER offers 24/7 emergency services for children of all ages. We are staffed by pediatricians, nurses and clinical experts who specialize in acute illnesses, injuries and serious chronic health conditions. Our comfortable and kid-friendly environment is located separate from the adult emergency department.
Trauma center
Certified by the Florida Department of Health, our Level II Trauma Center is equipped with a trauma resuscitation room. We also provide 24/7 in-house coverage by a trauma surgeon, on-site anesthesia staff, surgical services teams and trauma-trained nurses.
Heart attack treatment
If you arrive at our ER with heart attack symptoms, our emergency physicians will work quickly to provide a diagnosis and lifesaving treatment.
Our ER is an accredited Chest Pain Center with Percutaneous Coronary Intervention (PCI), which means we are a leader in restoring blood flow during the most common and dangerous types of heart attacks. This award recognizes that we provide treatment for these events faster than the national average treatment times.
Stroke care
We are a Comprehensive Stroke Center with award-winning recognition for consistent and quality stroke treatment. This designation showcases our program's dedication to complying with the highest national standards for safety and providing comprehensive care for acute strokes.
Frequently asked questions
To best help you, we have consolidated a list of answers to questions we commonly receive about our emergency care.
Are there other ER locations?
In addition to our main ER and trauma center, we also have five freestanding facilities where we offer the same 24/7 quality care.
When should I visit the ER?
We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care.
There are a wide range of symptoms that may indicate you need to visit the ER, including:
- Back pain
- Broken bones
- Chest pain
- Concussion
- Flu
- Side pain
- Stomach pain
- Trouble breathing
If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.
What should I expect at the ER?
When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.
If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.
Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the ER.
After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.
What should I bring to the ER?
When coming to the ER, we recommend you bring:
- A list of known allergies
- A list of medicines you currently take
- A responsible adult or phone number for someone to contact
- Copies of results from recent medical tests, if available
- Personal care preferences and restrictions
How do I stay updated on wait times in the ER?
When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.
Our wait times are updated every 30 minutes and are available on our website.
To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.
Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.
In addition to our main ER and trauma center, we also have five freestanding facilities where we offer the same 24/7 quality care.
We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care.
There are a wide range of symptoms that may indicate you need to visit the ER, including:
- Back pain
- Broken bones
- Chest pain
- Concussion
- Flu
- Side pain
- Stomach pain
- Trouble breathing
If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.
When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.
If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.
Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the ER.
After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.
When coming to the ER, we recommend you bring:
- A list of known allergies
- A list of medicines you currently take
- A responsible adult or phone number for someone to contact
- Copies of results from recent medical tests, if available
- Personal care preferences and restrictions
When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.
Our wait times are updated every 30 minutes and are available on our website.
To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.
Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.
In the News
February 11, 2026
New Emergency Facility opening soon in Black Diamond area.
February 10, 2026
Chiefland-based air ambulance services for seriously injured or ill residents or visitors anticipated to begin by spring 2026.
February 06, 2026
HCA Florida DeFuniak Springs Emergency opened Feb. 5 to serve the community. As part of HCA Florida Healthcare, Florida's largest ER network, the 11,570 square-foot facility provides 24/7 full-service emergency care to residents and visitors of northern Walton County.