Emergency care | HCA Florida Putnam Hospital

Emergency room (ER) in Putnam County

Our top priority is ensuring you get the emergency care and treatment you need as quickly as possible.

Whether you are experiencing a minor emergency or a life-threatening illness, our ER specialists are ready to provide care 24/7. The board-certified emergency physicians and support team at HCA Florida Putnam Hospital are trained to assess, diagnose and treat emergency conditions, such as heart attacks or broken bones, in a timely manner.

Our emergency care services

We recognize the need in our community for access to fast and high-quality emergency healthcare.

Full-service emergency care

Our goal is to provide patients with expert emergency services quickly and efficiently. To do this, our ER offers:

An expanded triage area
Dedicated certified emergency nurses
Intensive care services
Shorter ER wait times with registration efficiency

If a patient comes to our emergency department from an ambulance, our care begins before they even arrive. By directly communicating with emergency medical services teams before a patient's arrival, no treatment time is wasted. This ensures you or your loved ones receive the highest quality care.

Pediatric emergency care

Kids will be kids, and along with childhood comes all sorts of bumps and bruises. However, if your child suffers from a broken bone, cut or significant injury, and advanced treatment is needed, we're here to help.

Our board-certified emergency physicians, physician assistants and registered nurses specialize in emergency pediatric care. We understand a visit to the ER can be overwhelming for a pediatric patient, which is why our team goes above and beyond to make you and your child feel safe and comfortable.

Our emergency room wait times

When it comes to emergency care, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the care you need, when you need it most.

Our wait times are updated every 30 minutes and are available on our website.

To find out the wait times of the HCA Florida emergency room nearest to you, check the top of our website or text "ER" to 32222.

Note: Message and data rates may apply. Emergency room wait times are approximate and provided for informational purposes only.

When to go to the emergency room

We understand it can be hard to know what type of medical care you need, like whether you should go to the emergency room or wait for your doctor's office to open.

Conditions that may require emergency care

We want you to feel secure about your choice for care, which is why we've created a list of symptoms that may indicate you need to visit the emergency room:

Back pain, when it is unbearable or accompanied by fever, numbness, weakness, confusion, slurred speech, vision loss or loss of control over bladder or bowels
Broken bones, when the pain is severe or there is a visible deformity
Chest pain, when it is crushing or squeezing and accompanied by other heart attack symptoms, such as shortness of breath or nausea
Concussion, when you have lost consciousness, even briefly, or experience amnesia, vomiting, slurred speech or a seizure
Flu, when symptoms become severe, such as having trouble breathing, vomiting uncontrollably or becoming dehydrated
Side pain, when it is severe and occurs in the lower right stomach, side or back or is accompanied by fever, nausea, diarrhea or blood in the urine
Stomach pain, when accompanied by a hard or tender stomach, nausea, shortness of breath, fever or irregular heartbeat
Trouble breathing, when breathing stops, is noisy or high-pitched and comes with pain in the chest or severe shortness of breath

If you are unsure if your symptoms require an emergency room visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse line.

What to expect at the emergency room

When you get to the emergency room, one of our triage nurses will assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.

We medically screen, evaluate and stabilize all patients — whether or not they have insurance or are able to pay.

Anyone who has severe, life-threatening illnesses or injuries will be treated first. Everyone else will be treated in the order they arrive.

Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the emergency room.